Privacy policy
Your privacy matters, and so does your child's. This page explains what we collect, why we collect it and the choices you have. The practices described here are real and in use today.
What we collect
We collect the details you give us: your name and email when you sign up, your payment details when you join (handled by our secure payment provider, never stored by us), the documents and notes you save, and anything you choose to post in the community. We also collect basic, anonymous information about how the site is used so we can keep improving it.
Why we collect it
We use your information to give you the service: to create your account, take payment for membership, save your templates, run the community and answer your questions. We do not sell your data, and we never sell or share information about your child. We only use it to make Little Steps work for you.
Keeping your child's information safe
Many of your documents will mention your child. Please share only what you need to. Your saved documents are private to your account, and the community has a clear rule against sharing other people's personal details. We store data on secure servers and limit who on our team can see it.
Your rights under UK GDPR
UK GDPR (the United Kingdom's data protection law) gives you strong rights. You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. You can also download your saved documents and close your account at any time. Just contact us and we will help, usually within one month.
Cookies and other services
We use a few essential cookies to keep you signed in and to keep the site secure. With your consent, we also use Google (Tag Manager, Analytics, Ads) and the Meta (Facebook) Pixel to understand how the site is used and to run our advertising — these never load until you say yes, and you can change your mind at any time from "Cookie preferences" in the footer. See our Cookie Policy for the full list. We also work with trusted providers for payments and email, who only handle the information needed to do their job.
How to contact us
If you have any question about your privacy, or you want to use one of your rights, please get in touch through our contact page. We will reply in plain language and walk you through whatever you need. You also have the right to complain to the UK's Information Commissioner's Office (ICO), the body that protects data rights.
Have a question about this page? Talk to Us.