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Support that fits your family, whatever your budget.

Create a free account for community, templates and Lily. Subscribe only if you want unlimited AI questions.

Free account

Free forever

£0

Join the community, use every template and talk to Lily for free. The free plan includes a daily AI question allowance.

  • Full community access
  • Every template and guide
  • Lily with a free daily allowance
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Unlimited Lily

£19.99per month

Everything in the free account, with unlimited Lily questions for as long as your family needs them.

  • Unlimited Lily questions
  • Letter, photo and PDF reading
  • Personalised letter drafting
  • Conversation and document history
  • Full community and library
  • Priority support
Get unlimited Lily

Cancel anytime before your next renewal date.

Not sure which is right for you? Have a look at the free resources first and get a feel for Little Steps before you commit a penny.

What you get with unlimited Lily

The free account already includes the Little Steps community; the subscription is only for unlimited Lily usage.

Full template library

Unlimited access to every SEND template, formatted, reviewed against current SEND law and ready to fill in with your child's details.

Lily

Tell Lily what's happening and she will explain the process and help you find the right template or resource, day or night.

Free community

Community is already included with every account. The unlimited plan does not put a barrier between families.

No one-off purchases

Every template is available in the account; documents are never sold separately.

Cancel anytime

No contracts and no lock-in. Cancel your monthly membership before your next renewal date and keep access until the end of the period you've paid for.

Common questions

Can I cancel anytime?

Yes. You can cancel your monthly membership at any time before your next renewal date, with no penalty and no questions asked, and you keep access until the end of the period you've paid for.

Are the templates legally reviewed?

Every template is reviewed against current SEND law and the SEND Code of Practice for England, and updated whenever guidance changes. They're guidance tools to help you act with confidence, not legal advice.

What if I'm not sure which template I need?

That's exactly what Lily is for. Describe your situation in plain language and she will explain the process and help identify the right template. Members can also ask the community or contact our team.

What changes on the paid plan?

Community, templates and Lily's tools are included in the free account. The subscription removes only Lily's daily AI question limit.